Frequently asked questions

We are here to help.

If you cannot find the answer your are looking for below please do call a member of our team and they will be more than happy to help you out.

Can I collect my order from your store?

Yes you can, please select this option during the checkout stage and the delivery charge will not be added to your order We will contact you to let you know when your order will ready for collection.

What if I am not satisfied with my purchase or the service I receive?

Please contact the shop via our contact page or telephone and we will make every effort to rectify the problem. Pleasesee our returns policy.

What if I forget my password?

We can automatically send your login password if you know the email address you used to register on our system. Click here to enter your email address.
If you have forgotten your email address please phone us.

What do you do with my personal information?

None of the information you provide when making a purchase is passed to third parties. Please view our Privacy Policy.

Any other Questions?

Contact us via our message form on our contact page or by telephone at 02380 891208